Improving outpatient satisfaction by extending expected waiting time
نویسندگان
چکیده
منابع مشابه
Improving waiting times in the orthopaedic outpatient clinic
Background Reducing waiting times for patients is a worthy goal for all healthcare professionals. The means and ability to carry out nerve conduction studies in the hand outpatient clinic has the potential to reduce waiting times between appointments for patients with upper limb neural compression. Methods We assessed the pathway of patients presenting with upper limb neural compression in the ...
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conclusions using the simulation as a decision making tool helps us to decide how we can reduce outpatient's waiting time. comparison of outputs of this scenario and the based- case scenario in simulation model shows that combining physician's work time changing with patient's admission time changing (scenario 9) would reduce patient waiting time about 73.09%. due to dynamic and complex nature ...
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Waiting for elective surgery has been causing severe patient dissatisfaction and is becoming a major concern in most countries with publicly funded healthcare systems. While waitlists, which are used to rationalize the balances between healthcare service demand and supply, are almost impossible to avoid currently, healthcare policy makers could try to remove the tension through providing more s...
متن کاملReducing waiting time and raising outpatient satisfaction in a Chinese public tertiary general hospital-an interrupted time series study
BACKGROUND It is globally agreed that a well-designed health system deliver timely and convenient access to health services for all patients. Many interventions aiming to reduce waiting times have been implemented in Chinese public tertiary hospitals to improve patients' satisfaction. However, few were well-documented, and the effects were rarely measured with robust methods. METHODS We condu...
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Polling systems have been extensively studied, and have had many applications. They have often been used for studying wired local areas networks (such as token passing rings) and wireless local area networks (such as bluetooth). In this work we relax one of the main restrictions on the statistical assumptions under which polling systems have been analyzed. Namely, we allow correlation between w...
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ژورنال
عنوان ژورنال: BMC Health Services Research
سال: 2019
ISSN: 1472-6963
DOI: 10.1186/s12913-019-4408-3